Entries by Alan Zeichick

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Open source is eating carrier OSS and BSS stacks, and that’s a good thing

Forget vendor lock-in: Carrier operation support systems (OSS) and business support systems (BSS) are going open source. And so are many of the other parts of the software stack that drive the end-to-end services within and between carrier networks. That’s the message from TM Forum Live, one of the most important conferences for the telecommunications […]

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Apple WWDC 2016 becomes Apple WTF – No show stoppers there

San Francisco – Apple’s Worldwide Developer Conference 2016 had plenty of developers. Plenty of WWDC news about updated operating systems, redesigned apps, sexy APIs, expansion of Apple Pay and a long-awaited version of Siri for the Macintosh. Call me underwhelmed. There was nothing, nothing, nothing, to make me stand up and cheer. Nothing inspired me to reach for […]

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What you can do about ransomware

Have you done your backups lately? If not… now is the time, thanks to ransomware. Ransomware is a huge problem that’s causing real harm to businesses and individuals. Technology service providers are gearing up to fight these cyberattacks – and that’s coming none too soon. In March 2016, Methodist Hospital reported that it was operating […]

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The most important plug-in for Customer Experience Management software: Humans

No smart software would make the angry customer less angry. No customer relationship management platform could understand the problem. No sophisticated HubSpot or Salesforce or Marketo algorithm could be able to comprehend that a piece of artwork, brought to a nationwide framing store location in October, wouldn’t be finished before Christmas – as promised. While […]

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Sauron hacks the Internet of Rings as a state sponsor of cyberterrorism

Barcelona, Mobile World Congress 2016—IoT success isn’t about device features, like long-life batteries, factory-floor sensors and snazzy designer wristbands. The real power, the real value, of the Internet of Things is in the data being transmitted from devices to remote servers, and from those remote servers back to the devices. “Is it secret? Is it safe?” […]

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Hackathons build community

A hackathon – like the debut LSO Hackathon held in November 2015 at the MEF’s GEN15 conference – is where magic happens. It’s where theory turns into practice, and the state of the art advances. Dozens of techies sitting in a room, hunched over laptops, scribbling on whiteboards, drinking excessive quantities of coffee and Diet […]

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Bimodal IT — safety and accuracy vs. speed and agility

Las Vegas, December 2015 — Get ready for Bimodal IT. That’s the message from the Gartner Application, Architecture, Development & Integration Summit (AADI). It wasn’t a subtle message. Bimodal was a veritable drumbeat, pounded home over and over again in keynotes, classes, and one-on-one meetings with Gartner analysts. We’re going to be hearing a lot about bimodal […]

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Before I die, I want to know the Face of God

This essay was originally published on the Reform Judaism blog on September 2, 2015. I was inspired to write this poem after reading Rabbi Eliezer’s teaching in Pirkei Avot that advises us that because it is not possible to repent one day before we die – because we don’t know when that will be – […]

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Finding authentic Reform Judaism

This essay was first published on the Reform Judaism blog, and was adapted from an article I wrote in December 2013 for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif. Some Jewish families light Shabbat candles every Friday night. That is authentic Reform Judaism. Some families rarely or never light Shabbat candles. That, too, is […]

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Big Security, Big Cloud and the Big Goodbye

Software-defined networks and Network Functions Virtualization will redefine enterprise computing and change the dynamics of the cloud. Data thefts and professional hacks will grow, and development teams will shift their focus from adding new features to hardening against attacks. Those are two of my predictions for 2015. Big Security: As 2014 came to a close, […]

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Innovate in the cloud, cheaply and securely

For development teams, cloud computing is enthralling. Where’s the best place for distributed developers, telecommuters and contractors to reach the code repository? In the cloud. Where do you want the high-performance build servers? At a cloud host, where you can commandeer CPU resources as needed. Storing artifacts? Use cheap cloud storage. Hosting test harness? The […]

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Attack of the six-rotor quadracopter photo drones

Drones are everywhere. Literally. My friend Steve, a wedding photographer, always includes drone shots. Drones are used by the military, of course, as well as spy agencies. They are used by public service agencies, like fire departments. By real estate photographers who want something better than Google Earth. By farmers checking on their fences. By […]

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Is the best place for data in your data center or in the cloud? Ask your lawyer

Cloud-based storage is amazing. Simply amazing. That’s especially true when you are talking about data from end users that are accessing your applications via the public Internet. If you store data in your local data center, you have the best control over it. You can place it close to your application servers. You can amortize […]

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Under Satya Nadella, Microsoft is getting stuff done

I like this new Microsoft. Satya Nadella’s Microsoft. Yes, the CEO needs to improve his public speaking skills, at least when talking to women’s conferences. Yet when you look at the company’s recent activities, what appears are lots of significant moves toward openness, a very positive focus on personal productivity, and even inventiveness. That’s not […]

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Tomorrow’s forecast: Distributed Denial of Service

Malicious agents can crash a website by implementing a DDoS—a Distributed Denial of Service Attack—against a server. So can sloppy programmers. Take, for example, the National Weather Service’s website, operated by the United States National Oceanic and Atmospheric Administration, or NOAA. On August 29, the service went down, hard, as single rogue Android app overwhelmed […]

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Capriza’s clever mobility via HTML screen scraping

HTML browser virtualization, not APIs, may be the best way to mobilize existing enterprise applications like SAP ERP, Oracle E-Business Suite or Microsoft Dynamics. At least, that’s the perspective of Capriza, a company offering a SaaS-based mobility platform that uses a cloud-based secure virtualized browser to screen-scrape data and context from the enterprise application’s Web […]