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Happy World WiFi Day!

world-wifi-dayWiFi is the present and future of local area networking. Forget about families getting rid of the home phone. The real cable-cutters are dropping the Cat-5 Ethernet in favor of IEEE 802.11 Wireless Local Area Networks, generally known as WiFi. Let’s celebrate World WiFi Day!

There are no Cat-5 cables connected in my house and home office. Not one. And no Ethernet jacks either. (By contrast, when we moved into our house in the Bay Area in the early 1990s, I wired nearly every room with Ethernet jacks.) There’s a box of Ethernet cables, but I haven’t touched them in years. Instead, it’s all WiFi. (Technically, WiFi refers to industry products that are compatible with the IEEE 802.11 specification, but for our casual purposes here, it’s all the same thing.)

My 21” iMac (circa 2011) has an Ethernet port. I’ve never used it. My MacBook Air (also circa 2011) doesn’t have an Ethernet port at all; I used to carry a USB-to-Ethernet dongle, but it disappeared a long time ago. It’s not missed. My tablets (iOS, Android and Kindle) are WiFi-only for connectivity. Life is good.

The first-ever World WiFi Day is today — June 20, 2016 . It was declared by the Wireless Broadband Alliance to

be a global platform to recognize and celebrate the significant role Wi-Fi is playing in getting cities and communities around the world connected. It will champion exciting and innovative solutions to help bridge the digital divide, with Connected City initiatives and new service launches at its core.

Sadly, the World WiFi Day initiative is not about the wire-free convenience of Alan’s home office and personal life. Rather, it’s about bringing Internet connectivity to third-world, rural, poor, or connectivity-disadvantaged areas. According to the organization, here are eight completed projects:

  • KT – KT Giga Island – connecting islands to the mainland through advanced networks
  • MallorcaWiFi – City of Palma – Wi-Fi on the beach
  • VENIAM – Connected Port @ Leixões Porto, Portugal
  • ISOCEL – Isospot – Building a Wi-Fi hotspot network in Benin
  • VENIAM – Smart City @ Porto, Portugal
  • Benu Neworks – Carrier Wi-Fi Business Case
  • MCI – Free Wi-Fi for Arbaeen
  • Fon – After the wave: Japan and Fon’s disaster support procedure

It’s a worthy cause. Happy World WiFi Day, everyone!


States of confusion: Arizona, Colorado, New Mexico and Utah


It’s bad enough not knowing which state you are in. Much worse not to know which state!

(Road trip, July 2014)

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The most important plug-in for Customer Experience Management software: Humans

customer_experienceNo smart software would make the angry customer less angry. No customer relationship management platform could understand the problem. No sophisticated HubSpot or Salesforce or Marketo algorithm could be able to comprehend that a piece of artwork, brought to a nationwide framing store location in October, wouldn’t be finished before Christmas – as promised. While an online order tracking system would keep the customer informed, it wouldn’t keep the customer satisfied.

Customer Experience Management (CEM). That’s the hot new buzzword for directly engaging the customer. Contrast that with Customer Relationship Management (CRM), which is more about the back-end tracking of customers, leads and orders.

Think about how Amazon.com or FedEx or Netflix keep you constantly informed about what’s happening with your products and services. They have realized that the key to customer success is equally product/service excellence and communications excellence. When I was a kid, you mailed a check and an order form to Sears Roebuck, and a few weeks later a box showed up in the mail. That was great customer service in the 1960s and 1970s. No more. We demand communications. Proactive communications. Effective, empathetic communications.

One of the best ways to make an unhappy customer happy is to empower a human to do whatever it takes to get things right. If possible, that should be the first person the customer talks to, so the problem gets solved as quickly as possible, and without adding “dropped calls” or “too many transfers” to the litany of complaints. A CEM platform should be designed with this is mind.

I’ve written a story about the non-software factors required for effective CEM platforms for Pipeline Magazine. Read the story: “CEM — Now with Humans!

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Too slow, didn’t wait: The five modern causes of slow website loads

Let’s explore the causes of slow website loads. There are obviously some delays that are beyond our control — like the user being on a very slow mobile connection. However, for the most part, our website’s load time is entirely up to us.

For the most part, our website’s load time is entirely up to us as developers and administrators. We need to do everything possible to accelerate the experience, and in fact I would argue that load time may be the single most important aspect of your site. That’s especially true of your home page, but also of other pages, especially if there are deep links to them from search engines, other Internet sites, or your own marketing emails and tweets.

We used to say that the biggest cause of slow websites was large images, especially too-large images that are downloaded to the browser and dynamically resized. Those are real issues, even today, and you should optimize your site to push out small graphics, instead of very large images. Images are no longer the main culprit, however.

Read my recent article in the GoDaddy Garage, “Are slow website load times costing you money and pageviews?” to see the five main causes of slow website loads, and get some advice about what to do about them.

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Wearable IoT technology is getting under my skin, thanks to bodyhacking


CeBIT Preview, Hannover, Germany — It looks like a slick Jedi move, but it’s actually the Internet of Things. When Hannes Sjöblad wants to pay for coffee, he waves his hand in front of the pay station. When he wants to open a door, he waves his hand in front of the digital lock. When he wants to start his car, he waves his hand in front of the ignition.

No, he’s not Obi-Wan Kenobi saving two rebel droids. Sjöblad is a famous Swedish bodyhacker who has implanted electronics, including a passive Near-Field Communications (NFC) transmitter, into his own hand. So, instead of using his smartphone or smartwatch to activate a payment terminal, a wave of the hand gets the job done.

Speaking to a group of international journalists at CeBIT Preview 2016 here in Hannover, Sjöblad explains that he sees bodyhacking as the next step of wearable computing. Yes, you could use a phone, watch, bracelet, or even a ring to host small electronics, he says, but the real future is embedded.

Read more about Sjöblad’s bodyhacking in my story in NetworkWorld, “Subdermal wearables could unlock real possibilities for enterprise IoT.”

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Before I die, I want to know the Face of God

This essay was originally published on the Reform Judaism blog on September 2, 2015.

I was inspired to write this poem after reading Rabbi Eliezer’s teaching in Pirkei Avot that advises us that because it is not possible to repent one day before we die – because we don’t know when that will be – we should repent daily, and live always in a state of repentance.

The poem – together with the accompanying photograph, which I took in Phoenix, AZ, during a partial solar eclipse on October 23, 2014 – will be on display as part of Temple Chai’s Selichot art exhibit, which is modeled after Before I Die…, an interactive communal project that began in New Orleans in 2011 and has been replicated in 70 countries.

Every day, I see the Face of the Sun.
Before I die, I want to know the Face of God.

The Face of God is like the Face of the Sun.
The Face of God is not like the Face of the Sun.

The Sun is 93 million miles away, its light and warmth are everywhere.
God is both far away and nearby at the same time.

The Sun nurtures us, yet does not know we exist.
God nurtures us and God created us.

Astronomers and physicists struggle to understand the Sun.
Rabbis and philosophers struggle to understand God.

To touch the Sun would be to die instantly.
We touch God and God touches us every day.

To stare directly at the Sun without protective lenses is to risk blindness.
Exodus 33:20: God says “You will not be able to see My Face, for man shall not see Me and live.”

The Sun has existed for billions of years and will exist for billions more.
God has always existed and always will exist.

The Sun is so bright it washes away the stars.
God’s light, the Shechinah, illuminates the deepest darkness.

The Sun warms the Earth even at night when we do not see.
God warms our souls even when we do not believe.

The Sun’s light consists of photons, which are simultaneously particles and waves.
God’s light of creation, the ohr ein sof, is limitless spiritual energy.

The Sun appears unchanging yet sunspots and flares show that it does change.
God appears unchanging yet Torah teaches that God does change.

The Sun exists through the tension between gravity and nuclear fusion.
God exists because God exists.

I always know that the Sun exists.
Some days, I am not sure that God exists.

The Sun’s energy comes from hydrogen fusing into helium.
The Sun’s energy comes from God.

Life is impossible without the Sun.
Life is unimaginable without God.

With the right camera and filters, I can photograph the Sun.
With the right teachers, I can study God and be enlightened.

Every day, I can see the Face of the Sun.
Before I die, I want to know the Face of God.

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How to handle difficult feedback without losing your cool

difficult-conversationsYour app’s user interface is terrible. Your business plan is flawed. Your budget is a pipe dream. Your code isn’t efficient. Clients are unhappy with your interpersonal skills. Your meetings are too long. You don’t seem to get along with your developers. You are hard to work with. You are being kicked off the task force because you aren’t adding any value. The tone of your e-mail was too informal. Your department is being given to someone else. No, we won’t need you for this project. No, we don’t need you at all.

We all get feedback. Usually it’s a combination of good and bad. There’s praise and helpful criticism. Sometimes the feedback is about our company, sometimes about our project, sometimes about our team, and sometimes, well, about us. Sometimes we take the feedback in good stride. Other times, we get hurt and angry—and don’t listen. Speaking for myself, I tend to get defensive when given feedback that’s less than glowingly effusive.

Own your feedback. A short paper published by Harvard Business Review, called“Difficult Conversations 2.0: Thanks for the Feedback,” can help.

“In the realm of feedback, the receiver—not the giver—is the key player in the exchange. Here’s how to become a world-class receiver,” write Douglas Stone and Sheila Heen, founders of Triad Consulting Group. The pair teach negotiation at Harvard Law School, and have written a couple of great books, Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When it is Off Base, Unfair, Poorly-Delivered, and Frankly, You’re Not in the Mood) and Difficult Conversations: How to Discuss What Matters Most.

I heartily recommend both of Stone & Heen’s books. For now, let me share some of the wisdom in the five-page paper, which is focused somewhat on feedback from managers, but which is broadly applicable to all types of feedback. Stone & Heen write:

By becoming a skillful receiver of feedback, you can achieve three important benefits:

• Take charge of your life-long learning: When we get better at receiving feedback, we take charge of our own learning and can accelerate our growth.

• Improve our relationships: The way we handle feedback has an impact on our relationships.

• Reduce stress and anxiety: For the more sensitive among us, there’s one more important benefit: getting better at receiving feedback reduces stress and anxiety.

The authors say that it’s only natural to evaluate feedback, determine what is accurate and inaccurate, and then focus on what we see as inaccurate:

You can find something wrong with just about any feedback you get. Maybe it doesn’t address the constraints you’re under, it’s outdated, biased, coming from only a few people, or only part of the story. The problem is, when we focus on what’s wrong with the feedback, we lose sight of what might be right about it; and there is also almost always something right about it.

They continue:

Receiving feedback well doesn’t mean that you always have to take the feedback or agree with the assessment. But it does mean engaging in order to first truly understand the feedback, and then deciding what to do about it.

We receive feedback every day. The feedback might be about us from our managers. It might be about products from customer comments left on an open forum, or sent via Twitter. Feedback can be elating—everyone loves a five-star review. It can also be painful and debilitating. As developers, techies, managers and humans, let’s get better at receiving it.



Succession planning is an integral piece of your leadership portfolio

This essay was first published on the Reform Judaism blog on July 6, 2015.

In the Torah portion Pinchas, God instructs Moses,

“Ascend these heights of Abarim and view the land that I have given to the Israelite people. When you have seen it, you too shall be gathered to your kin, just as your brother Aaron was.”

Although Moses had a marvelous opportunity to see where he had led his people, the act of taking the Israelites across the border – and fighting for the milk and honey – was left to the next generation of leaders.

Indeed, part of being a good leader is knowing to ask (and helping to answer) the question, “What will success look like?” In other words, what do milk and honey look like, both literally and metaphorically? Moses faced this question on Mount Abarim; synagogue leaders face it during every board meeting and on all the days in between.

In Moses’ case, success was looking down over the Promised Land after leading the Israelites on the 40-year journey to get them to the border. It wasn’t his job to lead them further. Likewise, being a synagogue leader doesn’t necessarily mean it’s our responsibility to implement the congregation’s vision. We can start the process, but ultimately it’s not our job to own the plan forever. It is natural to expect that others will follow us in leadership roles.

Pirkei Avot teaches, “It is not incumbent upon you to complete the work, but neither are you at liberty to desist from it” – and for temple leaders, there’s no better teaching. Just as Moses did not complete the work of bringing his people into the Promised Land, it’s not always our job to complete the tasks of this board or that committee. Trustees will vote on budgets in 2025 and 2035 and 2045. They will write new strategic plans and make important decisions for years and years into the future.

As congregational leaders, we have to remember that we’re working for the long-term – and although we can see the future, we will not necessarily lead others there. As Moses asks God to “appoint someone over the community who shall go out before them and come in before them, and who shall take them out and bring them in, so that the Eternal’s community may not be like sheep that have no shepherd,” so, too, must we ask, “Who will lead the temple once we’ve moved on from our committees or reached our term-limit on the board?”

Parashat Pinchas reminds us that just as Moses and God drafted Joshua to succeed Moses, part of our leadership responsibility is to envision and ensure a future in which others – with the potential and know-how to be good leaders – follow in our footsteps. Even as we boldly approach today’s projects and challenges, preparing for a leadership transition is an equally essential part of our job.

How did your predecessors prepare for the transition to a new generation of congregational leaders? How are you preparing for the next generation of leadership in your congregation?


Finding authentic Reform Judaism

This essay was first published on the Reform Judaism blog, and was adapted from an article I wrote in December 2013 for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Some Jewish families light Shabbat candles every Friday night. That is authentic Reform Judaism. Some families rarely or never light Shabbat candles. That, too, is authentic Reform Judaism.

Reform Judaism is both a living religion and a vibrant culture. As Reform Jews, we are charged with using the Torah as a guide to living meaningful lives and making the world a better place. We carry out rituals and maintain traditions that add meaning to our lives. It’s up to us to make informed, educated decisions about which rituals and traditions we will follow, both in our homes and in our synagogues.

As a result, some in our congregations keep strictly kosher houses, never eating non-kosher food outside the home. That’s authentic Reform Judaism. Others cook and enjoy bacon cheeseburgers and other non-kosher fare. That’s authentic Reform Judaism too.

Some say that “ethnic food” means corned beef and matzo ball soup; others prefer a little shrimp or stir-fried pork on their Passover rice. Both are authentic Reform Judaism.

What about holidays? Congregants build sukkot every year, host Passover sederim, light candles each night of Hanukkah, and fast on Yom Kippur. Well, some do. Other congregants never do any of these things, ever.

Some families observe one day of Rosh Hashanah and seven days of Passover; others follow two days of Rosh Hashanah and eight days of Passover.the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.Each of these practices represents authentic Reform Judaism.

Do you come to Friday evening or Saturday morning services to observe a yahrzeit? Do you put on tefillin? Do you attend Torah study? If so, you are an authentic Reform Jew. If you don’t know what tefillin are, you are still an authentic Reform Jew. Do you believe women should wear tallitot and read from the Torah? Some Reform Jews ascribe to this belief, others do not.

Do you trace your Jewish lineage in an unbroken line from great-grandmother to grandmother to mother to you? You are an authentic Reform Jew. Does your Jewish heritage come from your father only? Are you a Jew-by-choice? Each of you is an authentic Reform Jew.

Such diversity is our strength, and demonstrates just why Reform Judaism is the largest, fastest-growing Jewish denomination in North America.

In early December 2013, 5,000 Reform Jews attended the Union for Reform Judaism (URJ)’s Biennial Convention, gathering together to study, to pray, to teach, to learn, to share ideas, to get in touch with our spirituality, to celebrate, to hear from leaders of our Movement and our world, to sing, to dance, to worship, to inspire and to be inspired. The amazing Biennial — as it always does — celebrated the diversity of authentic Reform Judaism — both here in North America and throughout the world.

Over time, we have seen rituals come and go, traditions reinvented and reinterpreted. Constant change — the foundation of Reform Judaism — is here to stay. With it, we are free to re-evaluate of what works, what is meaningful, and what speaks to our collective minds, souls and spirits.

As a URJ board member, I’m privileged to attend worship services at Reform synagogues all over North America — from Berkeley to Boston, from Dallas to Denver, from Seattle to St. Petersburg, from Los Angeles to Las Vegas, from Portland to Phoenix, from Burlingame to Brooklyn.

We can see the diversity of Reform Judaism in our Movement’s nearly 900 congregations, where, it seems, every possible practice can be found. Every shul is unique, yet we are all the same.

Some synagogues use Mishkan T’filah, some use Gates of Prayer, others use homemade siddurim. Every rabbi, every cantor, the music and the readings, the customs and the rituals — they’re all unique, they’re all the same. Most of all, each and every one is authentic Reform Judaism.

The onegs, the motzi, where the candles are lit, what’s in the kiddush cup on the bima, the ways that members, leaders, young people and guests are engaged — it’s all the same, it’s all unique, and each demonstrates authentic Reform Judaism.

I am proud — and I hope you are, too — to be part of the most vibrant Jewish movement in North America. I am proud to be part of a movement that is authentic, organic, energetic, growing, engaging, advancing, evolving, and moving. Indeed, authentic Reform Judaism never stands still; it is, in fact, why we are a movement.

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Attack of the six-rotor quadracopter photo drones

quadracopter-droneDrones are everywhere. Literally. My friend Steve, a wedding photographer, always includes drone shots. Drones are used by the military, of course, as well as spy agencies. They are used by public service agencies, like fire departments. By real estate photographers who want something better than Google Earth. By farmers checking on their fences. By security companies to augment foot patrols. And by Hollywood filmmakers, who recently won permission from the United States Federal Aviation Authority (FAA) to operate drones on a movie sets.

Drones can also be used for mischief, as reported by Nick Wingfield in the New York Times. His story, “Now, Anyone Can Buy a Drone. Heaven Help Us” described how pranksters fly drones onto sports fields to disrupt games and infuriate fans, as well as animal-welfare activists using drones to harass hunters and scare away their prey.

Drones are everywhere. My son and I were shopping at Fry’s Electronics, a popular Silicon Valley gadget superstore. Seemingly every aisle featured drones ranging in price from under US$100 to thousands of dollars.

A popular nickname for consumer-quality drones is a “quadcopter,” because many of the models feature four separate rotors. We got a laugh from one line of inexpensive drones, which was promoting quadcopters with three, four and six rotors, such as this “Microgear 2.4 GHz. Radio Controlled RC QX-839 4 Chan 6 Axis Gyro Quadcopter Drones EC10424.” I guess they never thought about labeling it a hexcopter—or would it be a sextcopter?

As drones scale up from toys to business tools, they need to be smart and connected. Higher-end drones have cameras and embedded microprocessors. Platforms like Android (think Arduino or Raspberry Pi) get the job done without much weight and without consuming too much battery power. And in fact there are products and kits available that use those platforms for drone control.

Connectivity. Today, some drones are autonomous and disconnected, but that’s not practical for many applications. Drones flying indoors could use WiFi, but in the great outdoors, real-time connectivity needs a longer reach. Small military and spy drones use dedicated radios, and in some cases, satellite links. Business drones might go that path, but could also rely upon cellular data. Strap a smartphone to a drone, and you have sensors, connectivity, microprocessor, memory and local storage, all in one handy package. And indeed, that’s being done today too. It’s a bird! It’s a plane! It’s a Samsung Galaxy S4!

Programming drones is going to be an exciting challenge, leveraging the skills needed for building conventional mobile apps to building real mobile apps. When a typical iPhone or Android app crashes, no big deal. When a drone app crashes, the best-case scenario is a broken fan blade. Worst case? Imagine the lawsuits if the drone hits somebody, causes an automobile accident, or even damages an aircraft.

Drones are evolving quickly. While they may seem like trivial toys, hobbyist gadgets or military hardware, they are likely to impact many aspects of our society and, perhaps, your business. Intrigued? Let me share two resources:

InterDrone News: A just-launched newsletter from BZ Media, publisher of SD Times. It provides a unique and timely perspective for builders, buyers and fliers of commercial unmanned aerial vehicles. Sign up for free.

InterDrone Conference & Expo: Mark your calendar for the International Drone Conference and Exposition, Oct. 13-15, 2015, in Las Vegas. If you use drones or see them in your future, that’s where you’ll want to be.

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Once upon a midnight dreary, while I struggled with jQuery

The tests, my lord, have failed.

I should have used a promise;
There would have been an object ready made.
Tomorrow, and tomorrow, and tomorrow,
Loops o’er this petty code in endless mire,
To the last iteration of recorded time;
And all our tests have long since found
Their way to dusty death. Shout, shout, brief handle!
Thine’s but a ghoulish shadow, an empty layer
That waits in vain to play upon this stage;
And then is lost, ignored. Yours is a tale
Told by an idiot, full of orphaned logic
Signifying nothing.

Those are a few words from a delightful new book, “If Hemingway Wrote JavaScript,” by Angus Croll. For example, the nugget above is “Macbeth’s Last Callback, after a soliloquy from Macbeth from William Shakespeare.”

Literary gems and nifty algorithms abide in this code-dripping 200-page tome from No Starch Press. Croll, a member of the UI framework team at Twitter, has been writing about famous authors writing JavaScript since 2012, and now has collected and expanded the entries into a book that will be amusing to read or gift this holiday season. (He also has a serious technical blog about JavaScript, but where’s the fun in that?)

Read and wonder as you see how Dan Brown, author of “The Da Vinci Code,” would code a Fibonacci sequence generator. How Jack Kerouac would calculate factorials. How J.D. Salinger and Tupac Shakur would determine if numbers are happy or inconsolable. How Dylan Thomas would muse on refactoring. How Douglas Adams of “Hitchhiker’s Guide to the Galaxy” fame would generate prime numbers. How Walt Whitman would perform acceptance tests. How J.K. Rowling would program a routine called mumbleMore. How Edgar Allen Poe would describe a commonplace programming task:

Once upon a midnight dreary, while I struggled with JQuery,
Sighing softly, weak and weary, troubled by my daunting chore,
While I grappled with weak mapping, suddenly a function wrapping
Formed a closure, gently trapping objects that had gone before.

Twenty-five famous authors, lots of JavaScript, lots of prose and poetry. What’s not to like? Put “If Hemingway Wrote JavaScript” on your shopping list.

Let’s move from JavaScript to C, or specifically the 7th Underhanded C Contest. If you are a brilliantly bad C programmer, you might win a US$200 gift certificate to popular online store ThinkGeek. The organizer, Prof. Scott Craver of Binghamton University in New York, explains:

The goal of the contest is to write code that is as readable, clear, innocent and straightforward as possible, and yet it must fail to perform at its apparent function. To be more specific, it should do something subtly evil. Every year, we will propose a challenge to coders to solve a simple data processing problem, but with covert malicious behavior. Examples include miscounting votes, shaving money from financial transactions, or leaking information to an eavesdropper. The main goal, however, is to write source code that easily passes visual inspection by other programmers.

The specific challenge for 2014 is to write a surveillance subroutine that looks proper but leaks data. The deadline is Jan. 1, 2015, more or less. See the Underhanded C website; be sure to read the FAQ!

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For your customers, support low- and intermittent-bandwidth mobility

four-cornersWe drove slightly more than 2,500 miles (4,000 kilometers), my wife and I, during a weeklong holiday. We explored different states in the western United States: Arizona (where we live), Colorado, New Mexico and Wyoming. The Rocky Mountains are incredible. Most of our vacation was at altitudes above 6,000 feet (1,800 meters). Many of the mountain peaks were above 14,000 feet (4,200 meters), and one road went above 11,000 feet (3,300 meters). Exciting!

The adventure involved bringing only smartphones, one running Android, one running iOS. We used mobile apps for navigation, for communication, for photography, for reading, for social media, for finding hotels and restaurants, just about everything.

We learned that apps only seem to run well when there is copious bandwidth, either WiFi at a hotel or a fast cellular data link. If a smartphone registered 4G or LTE, all was good. If the phone indicated that the connection was EDGE, GPRS or 3G, all bets were off. It’s not that data loaded slowly. That would be expected. It’s that the apps would crash, or time out, or posting data would fail, or nothing would happen at all. Many modern apps expect or demand lots and lots of bandwidth.

I’m not talking here about apps running completely offline. That’s an entirely different conversation. I’m talking about apps not gracefully handling situations where the bandwidth is narrower than a drinking straw.

Many developers test out their mobile apps using simulators. That, or on devices that have very high bandwidth connections, such an office WiFi network or the type of high-speed network that you’ll find in Silicon Valley, New York City, or other major tech hubs around the world. Having lots of mobile bandwidth is undoubtedly a blessing for developers, but for many consumers, that’s simply not the case.

Lots of customers live in areas with poor bandwidth, or find themselves traveling in places where connectivity is slow or intermittent. Given the use cases for mobile devices—that is, they are frequently used when not at home or in an office—optimizing apps for bad bandwidth should be mandatory. Hey, this isn’t about streaming 1080p movies. This is about being able to use a search engine, or call up a map, or be able to find a hotel room.

Will people use your apps in poor-bandwidth or intermittent-bandwidth situations? If so, here are some steps you can do to improve the user experience:

  1. Make sure that part of your testing involves low-bandwidth and intermittent-bandwidth scenarios. Find beta testers who live with poor bandwidth or who travel to such locations.
  2. Have your app test for throughput, and not only at application launch. Merely detecting whether the connection is WiFi or cellular is insufficient. If throughput is low, consider degrading the experience, such as by using lower-end graphics, in order to keep data moving.
  3. Cache, cache, cache.
  4. Don’t insist on reloading data each and every time the user either launches the app or switches to it. Alan’s pet peeves include news and other websites that freeze the UI while loading the latest headlines or content each time the app is brought to the foreground.
  5. If you detect that the device is in a low-bandwidth environment, pause background data syncing, or at least ask the user if he/she would like to do so.
  6. If you are sending audio or video, compress the heck out of it. That may involve choosing different algorithms for different bandwidth situations, with low-bandwidth scenarios using narrower and lossier codecs.

Liminal moments

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

The Moving Finger writes; and, having writ,
Moves on: nor all thy Piety nor Wit,
Shall lure it back to cancel half a Line,  
Nor all thy Tears wash out a Word of it.
— Omar Khayyám (1048-1131)

My favorite part of the b’nai mitzvah ceremony at PTS is the l’dor vador presentation of the sacred Torah. From grandparent to grandparent, from grandparent to parent, from parent to parent, from parent to child, we pass down our most treasured symbol, and with it, we pass along our hopes, our dreams and our roles. The l’dor vador is beautiful to watch. It’s even more beautiful, and even more touching, when you receive the Torah from your parents, and then hand it off to your own child, as Carole and I did in December 2006.

Michael’s becoming a bar mitzvah, a son of the commandment, was truly a liminal moment. A time of significant change. An inflection point. Our lives would never be the same after that.

We are at another inflection point, probably one that means more to me than to you. My term as President of the Board of Trustees ends on June 30. Wow. So much has changed and evolved in this kehila kedosha, this blessed community. As the torch of lay leadership moves on, we are experiencing many liminal moments at Peninsula Temple Sholom. Let me share some of them with you.

Changes to our clergy team. As you know, Rabbi Rebekah Stern heads across the Bay on July 1. The hard-working Rabbinic Search Committee, co-chaired by past president Keith Tandowsky and by board vice-president Lauren Schlezinger, remains hard at work. As of this column due date (early May), the search is still ongoing. Like you, I am a little antsy, but am confident that the process will result in an excellent clergy plan for our PTS community.

A new title for Allison Steckley. Allison’s first year at PTS as a preschool teacher was the same year that Michael started preschool. Allison followed Cindy Common and Bobbie Goldstein as Preschool Director – and the board recently upgraded Allison’s title to Director of Early Childhood Education. Under Allison’s leadership, and thanks to her vision, the Preschool goes from strength to strength.

Transitioning of Brotherhood. It’s a sad reality, but congregational participation in Brotherhood has declined significantly over the past few years. In April, the Brotherhood board voted to suspend activities as a Temple auxiliary as of June 30. Let me thank everyone who participated in Brotherhood for their myriad contributions to PTS, and especially acknowledge president Alex Wilkas, treasurer Michael Battat and immediate past president Habib Lichaa for their incredible hard work, commitment and leadership.

Creation of a new Caring Community program. We heard many messages in our Kolot conversations, and one is that many congregants need more personal support from the PTS than the leadership has realized. I am thrilled that board member Linda Korth is heading a task force to reimagine the Caring Community at PTS as part of our Sukkat Shalom. Linda is working closely with Rabbi Dan Feder, executive director Sandy Silverstein, and many others. Look for exciting news to come out about Caring Community over the past year, along with ways for you to participate.

Spiritual Center and Chapel renovation. The new Jack & Candee Klein Spiritual Center, will be a complete reinvention of three rooms, currently known as the chapel, the corner room and the computer lab. (The corner room will be remodeled and become the new Lent Chapel.) This miracle is due to the incredible generosity of the Jack and Elisa Klein Foundation – thank you! The construction will happen this summer and the new space will completed before Preschool and Religious School open in the fall. Let me thank past president Diane Goldman, who is chairing the project, and everyone involved, for their amazing work.

Continuing evolution of Kolot. The Kolot Steering Committee, co-chaired by board member Heidi Schell and by Neal Tandowsky, has already launched Phase II of the Kolot (“Voices”) project. Working together with Sister Judy Donovan and Joaquin Sanchez from the Industrial Areas Foundation, we are becoming closer as a community — and discovering what our common values are. (See the comments above about the Caring Community as one of the first fruits of Kolot.) We are going places, and we will make a difference.

Fresh lay leadership for PTS. The 2014-2015 Board of Trustees takes office on July 1 under incoming president April Glatt. This temple has an incredibly wonderful and dedicated board, and April is a blessing. It been an honor to contribute to the PTS board, which I joined 2007, under presidents Karen Wisialowski, Keith Tandowsky and Brian Hafter. All three have been my mentors and my role models. Thank you, Karen, Keith and Brian, for your leadership, and for providing me with this opportunity to serve.

Transitions for the Zeichick family. In July, Carole and I will move to Phoenix. This brings us much closer to our son Michael (who is stationed at Twentynine Palms, Calif.) and to our many cousins who live in the area. After 25 years in the Bay Area, we are ready for new adventures and for high-temperature fog-free living. We aren’t disappearing entirely: Carole and I will visit PTS whenever we come back for business and pleasure. We also hope to see you when you go to Scottsdale for Giants spring training or otherwise visit the Valley of the Sun.

Thank you, thank you, dear friends

This is where I say thank you to all the past presidents, who have shown us so much kindness; to everyone I have served with on the board; to Rabbi Dan Feder, Rabbi Rebekah Stern and Cantor Barry Reich; to Sandy Silverstein, Allison Steckley and Eran Vaisben; to all the hard-working Temple staff; to all committee chairs and members; to every volunteer and donor; and to everyone Carole and I have prayed with, studied with, worked with, shared a meal with, mourned with and laughed with. You are all b’tzelem elohim, created in the image of God.

Dear friends, Peninsula Temple Sholom has been our spiritual home for many years. You have provided us with a shelter of peace, and given Michael a wonderful Jewish education and solid moral center. For that we shall always be grateful. Our love for this sacred community will endure forever.

Yevarechecha adonai veyishmerecha. Ya’er adonai panav elecha veyichunecha. Yisa adonai panav elecha veyasem lecha shalom.

May God bless you and keep you. May the light of God shine on you and be gracious to you. May the presence of God be lifted over you and may God bless you with peace.



Celebrating the joy of community

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Mah tovu ohaleha, Yaakov, mishk’notecha Yisrael! Vaani b’rov chasd’cha, avo veitecha, eshtachaveh el heichal kodsh’cha b’yiratecha.

How fair are your tents, O Jacob, your dwellings, O Israel! I, through Your abundant love, enter Your house. I bow down in awe at Your holy temple.

Peninsula Temple Sholom is beautiful. You see it when you enter the parking lot – the beds of roses, the trees, all the landscaping. Two lovely buildings, one with our Sanctuary, Social Hall, and administrative offices; the other with our Preschool and Religious School. High ceilings, inspired architecture, lots of light. PTS is more than a synagogue. It’s a work of art.

That is not why PTS is beautiful, however. The beauty is in you. In your friends and family. In babies, children, teens, young adults, empty nesters, seniors. In our community.

Our temple is a tent, as in the words of Balaam in Parshat Bamidbar, where the Mah Tovu blessing comes from. Yes, it’s a permanent tent, not a moveable one. Our tent has a dome and a bimah, a sacred ark holding our Torah scrolls, classrooms and playgrounds, gift shop and kitchens and bathrooms. Space for dancing and singing, for learning and teaching, for praying and laughing, and for hugging and crying.

Look around PTS the next time you are there for a worship service, or for a class, or to pick up your kids, or even for a committee meeting. In the buildings and spaces, you will see the work of generous donors and gifted architects, maintained by our hard-working staff and custodians. In the face of your fellow congregants, you see something even better. Friends, family, fellow congregants, we are all created b’tzelem elohim, in the image of God.

Coming together as a family

Peninsula Temple Sholom is where we, b’tzelem elohim, come together as Jews. Sometimes we come together in groups, to worship on a Friday night or Saturday morning, celebrate a bar/bat mitzvah, take a class, eat a festive meal. Sometimes we are here to meet with the rabbi, to prepare for a baby naming, or cry before a funeral.

When times are good, many of us take PTS for granted. We focus on our jobs, our families, the Giants, mowing the lawn, filling out college applications, worrying about aging parents, schlepping kids to soccer practice. A million and one things.

What does the Temple mean most of the time? If we have school-age kids, taking them to Religious School. If we have kids getting ready for b’nai mitzvah, taking them to lessons with the Cantor. If we are at the anniversary of the passing of a loved one, going to say Kaddish. If it’s around the High Holy Days, it means making sure we have our tickets for Rosh Hashanah and Yom Kippur services. And going to Friday night services only if our kids are on the bimah or if we have nothing else going on. Yes, all too often, that’s the sum total of our Temple experience.

When times aren’t so good, things change. The Temple is where we turn, whether it’s to the clergy, the staff, or our fellow congregants. That’s when we need PTS the most. And our Temple community is always, always there for you.

On duty 365 days each year

Being president of the PTS Board of Trustees, I’ve learned that while many congregants only interact with the Temple occasionally, the clergy and staff are on duty 365 days a year.

Services happen every week, whether you attend this week or not. Religious school is convened each year, whether you have a child there or not. Adult education classes are taught each week, whether you sign up or not. The rabbis make pastoral visits to homes, to hospitals, and to hospice, even if nobody in your family is ill. Weddings happen, whether or not you are invited. Funerals happen, whether or not your loved ones have passed on.

This costs money. PTS is a big organization, with a lot of expenses. Salaries, health care, utilities, equipment, supplies. We have nearly $3.3 million dollars in expenses projected for 2014-2015.

Fortunately, the Temple is in a healthy financial state. Through dues, donations and school fees, we are able to balance our budget each year, including the forthcoming fiscal year that starts July 1.

Thanking you in advance

To be direct: It’s not easy balancing the budget. Many expenses go up every year, from payroll to health care to supplies to utilities. We are still paying off the mortgage taken out for the Sanctuary and Social Hall renovations and construction of the Raiskin Torah Center. Maintaining and upgrading our aging infrastructure is not cheap.

Compounding the challenge: Even in this improving economic climate, many families are unable to contribute meaningfully to the Temple. They pledge far less than their fair share of the costs of operating our synagogue. Because it’s our Jewish value to never turn anyone away, that means we ask everyone else to contribute more.

That’s where you come in. This is the season when the Temple asks congregants to commit to their giving for the 2014-2015 year. You will receive a letter in the mail soon asking for an increase in your annual pledge to PTS. We hope you will answer this call.

Peninsula Temple Sholom is a tent, a shelter, and a blessing. Whether in good health and strength, or in weakness and need, we are all created b’tzelem eholim, and you are the real beauty of PTS. Thank you for your generosity, and I look forward to seeing you at the Annual Meeting & Conversation on Wednesday evening, May 21.


Holocaust scrolls and congregational listening

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Did you know that we are safeguarding a Holocaust Torah at Peninsula Temple Sholom? You can see the scroll in the Raiskin Torah Center building. It’s in the display case with the yellow Torah cover dedicated in loving memory of Cantor Israel Reich z”l and Helen Raiskin z”l.

The Holocaust scroll is not a “kosher” scroll, fit to be used for a Torah service or reading. That’s because the scroll’s parchment was heavily damaged during the Holocaust era. Rabbi Gerald Raiskin z”l agreed to take the scroll in as a memorial, as a silent witness to that horrific era. (The Hebrew description for a non-kosher Torah scroll is pasul, which roughly means invalid or unfit.)

I was reminded of the Holocaust scroll in January when PTS Executive Director Sandy Silverstein shared with me a letter from the Memorial Scrolls Trust, an organization in London. The letter was dated December 8, 2003 (13 Kislev 5764) and was addressed to Rabbi Raiskin, Rabbi David Wirtschafter, then the associate rabbi, and Gary Pollard, who was synagogue president at the time. Much of the letter was focused on fundraising for the Memorial Scrolls Trust, but it also said:

Since 1973 your congregation has been guardian of Scroll Number 890 from Rakovnik. This is one of the 1564 Czech Torah Scrolls collected by the Nazis from Bohemia and Moravia, which were eventually rescued by Westminster Synagogue and brought from Prague to London in 1964. Each Scroll is a symbol of a people and its indestructible faith, which must surely have been a continuing source of inspiration to your community.

The Czech Torah Scroll arrived at PTS in 1973 — and 2014 is the 50th anniversary of the rescue and distribution of the scrolls. As the Trust explains on its website:

On a wet and windy day in February 1964, the first of two consignments of scrolls arrived at Kent House in London, the home of Westminster Synagogue. They were met by Rabbi Reinhart and a group of his congregants. They were unloaded from the trucks which had crossed Europe from Prague and laid out in the marble entrance hall of the Synagogue, like so many lifeless bodies in the polythene shrouds that had protected them in the Michle Synagogue.

On the second floor of the old Victorian building (the original house had been the home of Queen Victoria’s father), wooden shelves had been erected to receive the scrolls. They were carefully laid out, side by side, with their labels showing. As the labels did not always tally with the original lists, one of the helpers’ first tasks was to re-label them with a new series of numbers which could be entered on to index cards, with any information that could be gleaned about the scroll, its condition, place of origin and any other information available.

The task of examining every one of the 1,564 scrolls could then begin, for each one had to be carefully unrolled, scrutinised and recorded. Some were in appalling condition, burnt, damaged by water or otherwise torn and soiled. Many were too bad to be used again, but many were good enough to merit careful cleaning and restoration. The new life of the Scrolls was about to begin.

The 50th Anniversary was commemorated at a special worship service on February 9 in London. You can watch a seven-minute video from that service at: http://youtu.be/QeXX3Bubr6o

Next Generation of Leadership

April Glatt — a member of the Board of Trustees since 2008 — has been elected as the next president of the congregation. The election took place in the February Board meeting, and her term will begin on July 1, 2014.

Our Board elects incoming presidents each February for a one-year term, and it is usual and customary for a president to serve two back-to-back terms. (There is a two-term limit for the president, and an eight-year term limit for trustees.) Thus, while technically April’s elected term lasts through June 2015, we should expect her to serve as the Board president through June 2016.

April’s work on the Board has been exemplary as chair of a wonderful congregational fundraiser, as membership chair, and for the past two years, as chair of the Board’s Personnel Committee. April is a close advisor, as well as a dear friend. I am incredibly excited about April’s vision for the congregation. Under her leadership, Peninsula Temple Sholom will go from strength to strength. As we say five times each year when we conclude reading one book of the Torah and transition to the next, chazak, chazak v’nitchazek!

Hearing You at the Annual Meeting

Each May, Peninsula Temple Sholom hosts an Annual Meeting, which is your opportunity to hear reports from the Board President and the clergy, as well as see the budget and elect new Trustees to the Board. If you have attended a recent Annual Meeting, you’ll know them to be fairly dry. Lots of reports, lots more reports, and then, well, more reports. PowerPoint! At the Annual Meeting, congregants hear from the leadership, but the leadership does not necessarily hear from the congregation.

This year, we are transforming the Annual Meeting into an Annual Meeting & Conversation. The program will still have reports — but the reports will be fewer and shorter. In the spirit of Kolot, we will add opportunities for everyone to get to know one another better, and to provide meaningful input to the clergy, staff, and lay leadership of the congregation.

The Annual Meeting & Conversation will take place on Wednesday evening, May 21. Please mark your calendar — and please add your voice to the conversation.


Weights and measures: PTS by the numbers

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

The Torah is big on counting. Members of tribes, size of armies, measurements of the Ark of the Covenant. The fourth book of the Torah, B’midbar (also known as Numbers) starts out with a census. We continue counting things today, like the 613 mitzvot (or commandments). A Passover seder is filled with counting, counting, and more counting, culminating in the song Echad Mi Yodea – Who Knows One?

Echad mi yode’a?
Echad ani yode’a.
Echad Elokeinu shebashamaim uva’aretz.

Who knows one?
I know one.
One is our God, in heaven and on earth.

Although Passover is coming up soon, let’s not think about matzah and maror until the end of this article. Before that, let’s take a look at some of the vital statistics behind Peninsula Temple Sholom – statistics that the Board of Trustees and professional staff think about and talk about every month.

Our Preschool, 2013-2014 School Year
12 – Children in our Toddler class
48 – Children in our Two’s classes (Ducks, Lambs, Bunnies, Turtles)
39 – Children in our Three’s classes (Bears, Kangaroos, Owls)
55 – Children in our Pre-K and Transitional-K classes (Lions, Frogs, Giraffes, Monkeys)
154 – Total children in the Preschool
20 – Teachers in the Preschool

Our Religious School, 2013-2014 School Year
14 – Students in Kindergarten
28 – Students in 1st Grade
21 – Students in 2nd Grade
26 – Students in 3rd Grade
28 – Students in 4th Grade
49 – Students in 5th Grade
35 – Students in 6th Grade
33 – Students in 7th Grade
31 – Students in 8th Grade
22 – Students in 9th Grade
19 – Students in Confirmation Class
9 – Confirmation students who went to Israel
309 – Total students in the Religious School
15 – Teachers in the Religious School
19 – Madrichim (teen teaching assistants) in the Religious School
78% – P ost-B’nai Mitzvah Religious School Retention Rate at PTS
50% – The national average for post-B’nai Mitzvah retention

Lifecycle Events, Calendar Year 2013
44 – Children who became Bar/Bat Mitzvah
3 – Conversions
7 – Weddings
14 – Babies named
25 – Funerals
50+ – Hospital visits by clergy

Our Members, Fiscal Year 2013-2014
20 – PTSers who attended the 2013 URJ Biennial
733 – Households in our congregation at the beginning of the fiscal year
22 – New households who joined the congregation
24 – Households who left the congregation, due to death, moving, disaffiliation, or joining another congregation
731 – Households in our congregation as of mid-February 2014
1,302 – Adults in those households
881 – Children in those households
2,183 – Our congregation size – i.e., members

Our Budget, Fiscal Year 2013-2014
$3,225,000 – Our annual operating budget
38.1% – Percentage that comes from membership commitments
48.5% – Percentage that comes from Preschool and Religious School tuition and fees
6.6% – Percentage that comes from the High Holy Day appeal
6.8% – Percentage from other sources

Speaking of Passover

It’s time to make plans! Peninsula Temple Sholom will host our traditional second night Community Passover Seder on Tuesday evening, April 15. Carole and I look forward to seeing you there.

What about the first night of Passover on Monday, April 14? Many in our congregation will observe the seder with their families, of course. If you don’t have extended family in the Bay Area or want a different experience this year, please join us at the 35th Annual First Night Community Seder at the San Francisco JCC, led by Rabbi Batshir Torchio. The seder features a kosher meal with chicken, matzo ball soup, and more. (There are gluten-free and vegetarian options, too.) Carole and I will be attending. Please join us!


Ideas to drive the new year

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Happy New Year! While this is the February 2014 edition of the Bulletin, as I write it’s the last few days of December 2013. This time of year, the mind is seduced into retrospection and future thinking.


We should be proud of the past year at Peninsula Temple Sholom. Here are a few, only a few, of the highlights:

  • Meaningful, spiritual and fulfilling High Holy Day 5774 worship for all ages
  • Experimentation and delight in Shabbat and festival services
  • The warm embrace of Sukkat Sholom and the launch of Kolot
  • Wonderful life-long learning, including great Scholars-in-Residence
  • Movement of our Preschool and Religious School from strength to strength
  • Tremendous upgrades to our campus, including the dome and landscaping
  • The growth in our Social Action programming, including Home & Hope
  • Securing a generous donation to create a Spiritual Center and refurbish the Chapel
  • Dedication of the beautiful new Holocaust Memorial (near the Sanctuary)

Biennial Matters

Another high point came in mid-December, as we attended the 2013 Biennial of the Union for Reform Judaism & Women of Reform Judaism. Some of delegation of 20 PTSers stayed for the entire Biennial; others popped in for only a short time. Here is the PTS delegation (if I missed anyone, please forgive me):

Shari Carruthers – Rabbi Dan Feder – Ellie Feder – Sandra Feder – Michael Fried – Esther Emergui Gillette – Jeff Katz – Michele Katz – Marjory Luxenberg – Cantor Barry Reich – Heidi Schell – Lauren Schlezinger – Gail Shak – Steven Shak – Sandy Silverstein – Allison Steckley – Nancy Sturm – Eran Vaisben – Alan Zeichick – Carole Zeichick

The Biennial was packed with moving worship, music, classes and speeches by individuals like Rabbi Rick Jacobs, President of the URJ; Benjamin Netanyahu, Prime Minister of Israel; Joe Biden, Vice President of the United States; Mark Bittman, food columnist for the New York Times; Anat Hoffman, executive director of the Israel Religious Action Center and chair of Women of the Wall; Rabbi David Ellenson, retiring President of Hebrew Union College; and Neshama Carlebach, music superstar and daughter of Rabbi Shlomo Carlebach.

You can read Nashama’s beautiful essay, “How I Became a Reform Jew,” at http://tinyurl.com/mqgpcd2

Want to know where the Reform Movement is going? Listen to Rabbi Jacobs’ keynote. Yes, the speech is over an hour long, but you will be moved and inspired by his words and his vision: http://youtu.be/Yp5fGPOpXrw

This Biennial also celebrated the 100th anniversary of Women of Reform Judaism. Our own Michele Katz is a member of the WRJ North American Board of Directors, and Shari Carruthers is Area Vice President for the WRJ Pacific District Board of Directors. They, along with PTS Sholom Women President Esther Emergui Gillette, and Incoming President Nancy Sturm, were very busy at the WRJ Biennial.

It is not too early to mark your calendar for next URJ North American Biennial, Nov. 4-8, 2015, in Biennial. I hope you will join me there.

Future Thinking

My own key take-aways from the Biennial will help guide the work of the Board of Trustees in 2014. They include:

  • We must practice audacious hospitality to everyone who visits PTS, new members of our congregation – and every family in our community.
  • Welcoming Interfaith families into our community is a good beginning, but it is not sufficient.
  • We must continually build and strengthen our Caring Community to address the physical and spiritual needs of our people.
  • We must focus on why people choose to seek out and join a Jewish community – the real reasons, not the temporal or transactional reason (like needing a bar/bat mitzvah).
  • As Reform Jews, we must define our own Judaism. We must not continue letting Orthodox Jews define Judaism to our community and the wider world.
  • The Temple leadership must remain visionary and forward-thinking. We must be bold and take risks. We must never be complacent. We must not be afraid to experiment and fail.
  • We must think outside the walls of our buildings. We have a Sanctuary, a Preschool and a Religious School, but that is not who we are – we are more than that.
  • Music is central to worship, whether it’s Shabbat, festivals or High Holy Days. Nothing reaches souls like music.
  • Members of the PTS community want to be known, to know that their presence is welcomed, and their absence is felt. If they don’t feel this way, we haven’t done our job as leaders and as a community.

Rabbinic Search

As everyone should know by now, Rabbi Rebekah Stern will leave Peninsula Temple Sholom when her contract ends in June 2014. She will take up a new pulpit position of Associate Rabbi across the Bay at Congregation Beth El in Berkeley. That’s the synagogue she grew up in, and where her daughter Leora attends Preschool. We rejoice that Rabbi Stern will work closer to her home, and will share her rabbinate with her family.

The Board has established a Rabbinic Search Committee, co-chaired by Lauren Schlezinger, 2nd Vice President of the Board of Trustees, and by Keith Tandowsky, a Past President of the congregation. Let me publicly thank the search committee for their hard work on behalf of our community:

Elana Citrin – Andrea Cohn – Rabbi Dan Feder – Jenna Fisher – Laurie Friedman – Scott Haber – Eva Heller – Jon Herstein – Anna Kurzrock – Monette Meredith – Lauren Miller – David Monash III – Sam Saddik – Lauren Schlezinger – Keith Tandowsky

May the New Year of 2014 be good to you and your family. See you around the Temple!

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Read about Carla Schroder’s nerd life – and it’s a good life

Carla-Schroder“I tried working for some tech companies like Microsoft, Tektronix, IBM, and Intel. What a fiasco. I can’t count how many young men with way less experience and skills than me snagged the good fun hands-on tech jobs, while I got stuck doing some kind of crap customer service job. I still remember this guy who got hired as a desktop technician. He was in his 30s, but in bad health, always red and sweaty and breathing hard. It took him forever to do the simplest task, like connecting a monitor or printer. He didn’t know much and was usually wrong, but he kept his job. I busted my butt to show I was serious and already had a good skill set, and would work my tail off to excel, and they couldn’t see past that I wasn’t male. So I got the message, mentally told them to eff off and stuck with freelancing.”

So writes Carla Schroder in her blog post, “My Nerd Life: Too Loud, Too Funny, Too Smart, Too Fat” on linux.com. Her story is an important one for female techies – and all techies. Read it.

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Dancing with Apple cofounder Steve Wozniak

Steve-WozniakI’ve had the opportunity to meet and listen to Steve Wozniak several times over the years. He’s always funny and engaging, and his scriptless riffs get better all the time. With this one, he had me rolling in the aisle.

The Woz’s hour-long talk (and Q&A session) covered familiar ground: His hacking the phone system with blue boxes (and meeting Captain Crunch), working his way though college, meeting Steve Jobs, designing the Apple I and Apple II computers, the dispute about the Apple Macintosh vs. Apple Lisa, his amnesia after a plane crash, his dedication to Elementary school teaching, his appearance on the TV competition Dancing with the Stars in 2009, and so on.

Many of us have heard and read these stories before — and love them.

Read all about his talk here, in my story on the SmartBear blog….

Trashing my extensive restaurant portfolio

refuseHere’s today’s mis-directed sales pitch. It was good for a laugh, if nothing else.

From: Jefrey Heath

Subject: Regarding your garbage removal

Hi Alan,

May I get on your schedule for 5-minute telephone call to discuss reducing your restaurant portfolio’s Waste Removal spend by 30%-50% without even changing haulers?

I’m with Refuse Specialists, the industry’s leading expert in reducing Waste Removal spend and we exclusively help Peet’s Coffee, McDonalds, Pizza Huts, Long John Silvers, Tavistock Restaurants and other restaurant groups within Colliers International’s portfolio increase their profits by significantly lowering Waste Removal costs. I thought you would be interested in discussing the same results for your restaurant organization.

Refuse Specialists is a waste removal consulting firm comprised of former veteran waste hauling executives from the industry’s largest providers. Our experts use their extensive knowledge of the waste removal business to develop the best possible costing scenario for each individual property by reviewing service levels, equipment and current contracts. We also leverage our portfolio and extensive relationships with every waste hauler in the industry to negotiate, audit, and manage the most financially beneficial agreements for our clients. Typically Refuse Specialists reduce waste hauling expenses by a gross average of 42% for our clients without changing haulers and we guarantee a minimum 10% cost savings. We deliver these savings at zero cost and zero risk to you as we are only compensated if and when we save our client’s money. www.refusespecialists.com

Are you free for a 5 minute call?


Jef Heath


Authentic Reform Judaism

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Some PTS families light Shabbat candles every Friday night. That is authentic Reform Judaism. Some families rarely or never light Shabbat candles. That, too, is authentic Reform Judaism.

Reform Judaism is both a living religion and a vibrant culture. As Reform Jews, we are charged with using the Torah as a guide to living meaningful lives and making the world a better place. We carry out rituals and maintain traditions that have meaning in our lives. It’s up to us to make informed, educated decisions about which rituals and traditions to follow, both in our homes and in our synagogues.

That’s why some in our congregation keep strictly kosher homes, and won’t ever eat non-kosher food outside the home. That’s authentic Reform Judaism. Others cook and enjoy bacon cheeseburgers. That’s authentic Reform Judaism too. Some say that “ethnic food” means corned beef and matzo ball soup; others prefer a little shrimp or stir-fry pork on their Passover rice. Both are authentic Reform Judaism.

What about holidays? PTS congregants build a sukkah every year, host a Passover seder, light candles each night of Chanukah, and fast for Yom Kippur. Other congregants never do any of these things.

Some families observe one day of Rosh Hashanah and seven days of Passover; others follow two days of Rosh Hashanah and eight days of Passover.

All represent authentic Reform Judaism.

How do you choose to observe?

Do you come to services to observe a yahrzeit? Do you put on t’fillin? Do you attend Torah study? If so, you are an authentic Reform Jew. If you don’t, you are also an authentic Reform Jew. Do you believe women should wear a tallit and read from the Torah? Some Reform Jews do, and others do not.

Do you trace your Jewish lineage in an unbroken line from great-grandmother to grandmother to mother to you? You are an authentic Reform Jew. Does your Jewish heritage come from your father only – or are you a Jew by choice? You, too, are an authentic Reform Jew.

This diversity is our strength, and demonstrates why Reform Judaism is the largest, fastest-growing Jewish denomination in North America.

In early December, more than 5,000 Reform Jews will attend the Biennial Convention of the Union from Reform Judaism.

We will gather in San Diego to study, to pray, to teach, to learn, to share ideas about synagogue management, to get in touch with our spirituality, to celebrate the 100th anniversary of Women of Reform Judaism, to meet with Israeli Prime Minister Bibi Netanyahu, to inspire and to be inspired. I am looking forward to attending, as are Rabbi Dan Feder, our executive director Sandy Silverstein, and a large delegation from PTS.

Celebrating diversity

The Biennial celebrates the diversity of authentic Reform Judaism here in North America, and of progressive Judaism throughout the world.

We can see the diversity of Reform Judaism right here in our own Burlingame congregation. Every possible practice, it seems, can be found within our members’ homes.

Peninsula Temple Sholom is a model for both the diversity and evolution of Reform Jewish practice. My family became part of the PTS community in the early 1990s, and under Rabbi Raiskin z”l and Rabbi Feder, we’ve seen rituals come and go, and traditions reinvented and reinterpreted. Constant change is here to stay. Constant change is the earthquake-proof foundation of Reform Judaism as we reevaluate what works, what is meaningful, and what speaks to our collective minds, souls, and spirit.

As part of my role as a board member with the Union for Reform Judaism, I’m privileged to attend worship services at Reform synagogues all over North America. From Burlingame to Berkeley, from Dallas to Denver, from Seattle to St. Petersburg, from Boston to Brooklyn, from Los Altos to Las Vegas, from Palm Desert to Phoenix, every shul is different.

Every rabbi, every cantor, every service.

The tunes and readings and prayers are the same, but sometimes they are unique. Some synagogues use Mishkan T’filah, some still use Gates of Prayer, and others use their own home-made siddurim. The onegs. The motzi. The engagement of the congregation, of lay leaders, of young people, of guests. Never the same in two synagogues. Yet each time, it’s authentic Reform Judaism.

I am proud to be part of the most vibrant Jewish movement in North America. I am proud to be part of a movement that is authentic, organic, energetic, growing, engaging, advancing, evolving — well, moving. That’s why we’re a movement.

Reform Judaism never stands still.


The future of Reform Judaism — Thoughts about the Pew study

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Did you know that more than one-third of all U.S. Jews identify with the Reform Movement — and that Reform is, by far, the largest Jewish denomination?

Did you know that 55% of U.S. Jews raised within the Reform Movement stay Reform?

Did you know that social justice, a cornerstone of Reform Judaism, is of high importance to American Jews?

Did you know that 94% of U.S. Jews say they are proud to be Jewish?

Did you know that three-quarters of U.S. Jews say they have “a strong sense of belonging to the Jewish people”?

Those are some of happier findings from “A Portrait of Jewish Americans,” a major report released by the Pew Research Center on October 1. This study has galvanized conversations in the Jewish world, and in particular in the Reform movement’s three main pillars: the Union for Reform Judaism, the Central Conference of American Rabbis, and Hebrew Union College-Jewish Institute of Religion.

Read the summary of the study online at http://tinyurl.com/k8zeyn4, or download the full 214-page document at http://tinyurl.com/oq6mlab. Some of the less-cheerful results — and I’m quoting heavily from the study:

  • Of Jews in the youngest generation of U.S. adults – the Millennials – 68% identify as Jews by religion, while 32% describe themselves as having no religion.
  • Only 15% of U.S. Jews say that being Jewish is mainly a matter of religion; 62% say that being Jewish is mainly a matter of ancestry and culture.
  • Only about a third of Jews who say they have no religion are raising their children Jewish.

It’s gratifying that 35% of all U.S. Jews identify with the Reform movement. By contrast, 18% identify with Conservative Judaism, 10% with Orthodox Judaism and 6% with smaller groups like the Reconstructionist and Jewish Renewal movements.The rest say they do not identify with any particular Jewish denomination at all.

The study’s results don’t lead to optimism about progressive Judaism in the United States. To quote from analysis of the study sent by the URJ to synagogue presidents, challenges to organizations like Peninsula Temple Sholom include:

  • For progressive Jews, synagogue membership is low and declining. 34% of Reform Jews belong to a synagogue. By contrast, 50% of Conservative Jews, and 69% of Orthodox Jews, belong to a synagogue.
  • Reform Jews are generally less involved in Jewish life than Conservative or Orthodox Jews, and less supportive financially. 60% of Reform Jews have donated to Jewish organizations in the past year, compared to 80% of Conservative Jews and 92% of Orthodox Jews.

A controversial part of the report covers the increase in interfaith marriages. For Jews who married before 1970s, 17% have a non-Jewish spouse; for those who married in between 1980-1984, that jumped to 42%; and for those who married since 2000, 58% married out.

To go along with that, 96% of Jews who have a Jewish spouse say they are raising their children as Jewish by religion. Of those in interfaith marriages, only 20% say they are raising their children Jewish by religion.

What does all this mean? Sarah Bunin Benor, associate professor of Jewish studies at HUC, wrote in the Jewish Daily Forward:

No matter how we quantify couples, the study clearly indicates that intermarriage has changed the Jewish community. The growth of “Jews of No Religion” (currently estimated at 1.2 million) may be influenced by the rise of secularism in the United States, but its most important factor is the growing number of Jews with mixed ancestry. While some will bemoan this number, I consider it a positive development: Many people with mixed Jewish-Christian ancestry are still proud enough of their Jewish heritage to identify themselves as Jews to a stranger on the phone. Not all people of mixed ancestry are willing to cast their lot with the Jewish people in this way, as we see in the much larger number of Americans classified as “of Jewish background,” estimated at 2.4 million.

We also see the effect of intermarriage in the percentage of respondents who are not white. Jews who have black, Asian and other ethnic backgrounds are not only the products of intermarriage; many have converted, and some have long Jewish lineages. But the numbers — 5% of Jews by religion, 12% of Jews of no religion, 32% of people of Jewish background — point to the central role of intermarriage in the increasing ethnic diversity of American Jews.

Findings like these focus our attention on the growing diversity of the Jewish community. In short, Pews’ “Portrait of Jewish Americans” reminds us there is no such thing as a typical Jew.

A Bay Area perspective

For us on the North Peninsula, more disturbing than the Pew study is a September 2013 report from Brandeis University’s Steinhardt Social Research Institute and the Cohen Center for Modern Jewish Studies. The Brandeis report, “American Jewish Population Estimates: 2012,” says that the Bay Area is 2.84% Jewish — with a Jewish adult population of 122,336. (The Bay Area means San Francisco Bay Area consists of Sonoma, Marin, Contra Costa, San Francisco, San Mateo, Alameda, and Santa Clara counties.)

That’s potentially a large drop from only a decade ago. According to an article by Dan Pine in the J Weekly, “That’s a far cry from the numbers cited in a 2004 demographic study commissioned by the S.F.-based Jewish Community Federation, and a similar one in 2011 from the Jewish Federation of the East Bay. Together, those surveys estimated the Bay Area Jewish population at approximately 360,000. So where did everyone go?”

There’s no good answer, in part because there’s no consistent definition of what it means to be Jewish for these research studies. Do they count those who follow matrilineal descent, which is important for Orthodox and Conservative Jews? Do they count everyone who self-identifies as a Jew? Or who live in a Jewish household? Or secular Jews who are unaffiliated? There’s no commonality.

Challenge or opportunity?

However, it’s clear that low rate of synagogue affiliation, particularly among Reform Jews, creates challenges everywhere.

A challenge — or perhaps opportunity — lies around the young Jews who identify as spiritual but not religious. As Rabbi Rick Jacobs, president of the Union for Reform Judaism, wrote in a blog post, “Don’t Give Up on Jews Who Care About Being Jewish,”

As we continue to debate the best communal responses to the Pew study, I believe we must not give up on those Jewish Americans who do not fit into the organized Jewish world’s neat binary categories: affiliated/unaffiliated, religious/cultural, committed/uncommitted, lovers of Israel/critics of Israel. The truth is more complex and the Jewish future will be brighter when we learn to broaden and deepen the Jewish tent.

The professional and lay leadership of Peninsula Temple Sholom are following the discussion around these studies closely, trying to understand what they mean for our congregation — and our community. With our focus on Sukkat Shalom and Relational Judaism, our warm embrace for interfaith families, and our initiatives to take action to promote social justice, we believe that PTS is well positioned for the future.

That does not mean that we are complacent.

Early this year, PTS hosted a symposium of Reform Judaism in the West, and in September we brought in Dr. Ron Wolfson to help our lay leaders strengthen our beloved congregation. The board has learned a lot, and will continue to research, study and think about long-term and short-term actions.

One new initiative, focused on building community and driving social justice, is Kolot: Connecting Our Voices. Learn more and sign up at http://www.sholom.org/kolot.

I’d love to hear your thoughts about the Pew study, the Brandeis study, and the future of Reform Judaism in the Bay Area.


Thank you and please – High Holy Days remarks

My 2013/5774 Rosh Hashanah speech at Peninsula Temple Sholom in Burlingame, Calif.

A synagogue, like Peninsula Temple Sholom, is many things. Around the High Holy Days, we are a beit t’filah, a house of prayer, worship and spirituality. We are a beit knesset, a gathering place for friends, neighbors and the community. And of course, we are a beit midrash, a house of study for adults and children.

We strive to ensure that PTS is always a beit shalom, a house of peace, of caring, and of healing. Since 2012, we have embraced sukkat shalom as our guiding principle. Everything we do should maintain and enhance a shelter of peace over our community.

Who builds and maintains that sukkat shalom? You do. A few months ago, we had a Recognizing Volunteers Shabbat, and there were more than 300 names from those who actively helped our congregation. Wow! I’m not include that list here, but as we begin the New Year 5774, allow me to mention a few key groups. First, let me praise our congregational lay leadership and volunteers.

Allow me to thank the Board of Trustees: Marci Benson, Marc Engel, Rob Filer, Michael Fried, April Glatt, Liz Gottfried, Stacie Hershman, Linda Korth, Roger Lazarus, Reid Liebhaber, Scott Rodrick, Heidi Schell, Lauren Schlezinger, David Silberman, Sharon Silverman, Andrea Sobel, and Michelle Tandowsky. Also Esther Gillette, the president of Sholom Women and Alex Wilkas, president of Brotherhood. Let me thank Darci Rosenblum, president of the Preschool Committee; Eva Heller and Anna Kurzrock, co-presidents of PARTY; and everyone who chairs or participants in a committee or task force. Our lay leaders and volunteers are our congregation’s strength.

Let me acknowledge the hard work of our past presidents, many of whom continue to serve the congregation on committees, task forces, and projects. Our past presidents are our congregation’s wisdom. Allow me to thank Rabbi Dan Feder, Rabbi Rebekah Stern, and Cantor Barry Reich for their 24/7 commitment to every Peninsula Temple Sholom family. Our clergy are our congregation’s soul.

Let me call out Executive Director Sandy Silverstein, Preschool Director Allison Steckley, Religious School Director Eran Vaisben, and all our staff and teachers. They work so hard for the good of the community. Our professional staff and teachers are our congregation’s heart.

Let me thank every one of you for supporting Peninsula Temple Sholom through your time and talent.

Everyone does so much — but I must ask for more. We need your financial support to build, protect, and maintain the Shelter of Peace over Peninsula Temple Sholom. If you have not already done so, please contribute to our High Holy Day Appeal at www.sholom.org/give.

We do not measure our success in dollars, but in participation.

To be direct: It costs a lot of money to run a synagogue, and to build and sustain the Sukkat Shalom over our community. Our goal is nothing less than 100% participation from every member, every family. No matter whether your gift is large or small, we need your help.

You have the power to help us toward our goal. Without your personal support, we will not reach 100% participation. With your help, we will succeed. Yasher koach — may your strength be increased — for all that you do, and may the New Year be sweet for you and your family.


Justice, justice, let us seek it together — Tzedek, tzedek, tirdof

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Justice, justice shall you pursue, that you may live, and inherit the land which the Lord your God gives you.

—Deuteronomy 16:20

Those famous words are from Parshat Shof’tim, which this year was read in mid-August. As we begin our preparation for Rosh Hashanah and the Yamim Noraim (Days of Awe), let us not leave the wisdom of Shof’tim behind.

In Hebrew, the first three words of this commandment are “tzedek, tzedek, tirdof.” The word “tzedek,” or “justice,” is repeated, and according to many commentators, the repetition provides special emphasis. Justice means more than following the literal meaning of laws. That’s necessary but not sufficient. Rather, we are instructed to treat others — not just our family, not just our friends, but everyone in our community — with dignity, fairness and compassion.

Our synagogue, Peninsula Temple Sholom, is a member of the Union for Reform Judaism, and one of the flagships of the Reform movement is the Religious Action Center of Reform Judaism, established in Washington, D.C., in 1961.

Under the visionary leadership of Rabbi David Saperstein, the RAC has become influential in the United States, Israel, and the rest of the world, fighting for programs like comprehensive immigration reform, the Convention on the Rights of Persons with Disabilities, reducing gun violence, abortion rights, LGBT marriage equality, civil liberties, supporting Women of the Wall, and much, much more.

I am very proud of the work done by the RAC, and to call Rabbi Saperstein a friend.

Reform CA

Closer to home in California, there is a new organization called Reform CA — which was created this February by the Pacific Association of Reform Rabbis (PARR) and our own Rabbi Dan Feder, right here in the PTS Chapel.

Reform CA describes its mission as:

Reform CA is a campaign of the California Reform Movement to act powerfully together for justice in our state. As a project of all the social justice initiatives of the Reform Movement: the Peace and Justice Committee of the CCAR, the Religious Action Center, and Just Congregations, we feel called to come together as a Movement to play a role in repairing the California dream. We join with one another to address systemic issues of injustice that hurt our families and our brothers and sisters across lines of race, class, and faith. Justice has been at the foundation of our Movement since its inception and we proudly stand on the shoulders of the giants of justice who came before us. Acting together, we are partners to one another, as we seek to build a California that is just, compassionate, thriving, and inspiring.

Reform CA is currently focusing on immigration reform. For example, it is lobbying for the Trust Act, a piece of California legislation that limits the state’s participation in Secure Communities, a Federal program that requires state and local law enforcement to share the fingerprints of people booked in local jails with immigration officials — and can lead to deportation of young people who have done nothing more than call the police to report a local crime.

Become part of the Reform CA initiative by visiting the group’s Facebook page at http://tinyurl.com/reformca.
Close to home, let’s think globally and act locally. You’ve heard that expression, and it’s coming to life in an exciting new initiative at Peninsula Temple Sholom called Kolot.

Kolot: Connecting Our Voices. We come together in congregation-wide conversation to foster relationships, deepen trust, identify issues that impact our lives at PTS and beyond, and go into action together. We understand each other better when we listen to one another. We multiply our potential to bring about change when we raise our voices together. Acting powerfully for justice, we create a community that is bonded, compassionate, thriving, and inspiring.

Kolot at PTS

The change we make is up to us, and it begins with telling our stories and getting to know each other better within the PTS community. You will hear more about Kolot (pronounced koh-LOTE) over the High Holy Days from our clergy and from the lay leadership.

Kolot is co-chaired by Heidi Schell, a member of the PTS board, and Neal Tandowsky. Working tirelessly on this effort is a large steering committee, as well as Rabbi Feder; Rabbi Rebekah Stern; Rabbi Stephanie Kolin, Co-Director of Just Congregations at the URJ; and Sister Judy Donovan, a community organizer with the Bay Area Industrial Areas Foundation. Thank you all!

This new initiative is the next phase in our Sukkat Shalom, our shelter of peace, and has the potential to transform both Peninsula Temple Sholom and our community.

Please connect your voice to ours. Tzedek, tzedek, tirdof. Justice, justice, let us seek it together.


May their memory be a blessing

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

The flickering television screen caught our eye as we sat sipping cold drinks at a Burger King in Parker, Arizona. Miles deep in the Sonoran Desert, between Twentynine Palms and Scottsdale, we were tired and thirsty – but our family couldn’t escape the horrific photographs of the Asiana Airlines 777 crash at SFO.

In those first few moments, it was too soon to know the fate of the aircraft’s crew and passengers, but seeing the shocking images, we assumed that nobody could have survived. Fortunately, that early assessment was swiftly proven wrong. Still, three young people, Ye Meng Yuan, Wang Lin Jia and Liu Yipeng, lost their lives, and dozens more were injured.

May their memory be a blessing.

Only a couple of days later, a small plane crashed at Soldotna Airport, a small field in southern Alaska, killing all 10 passengers and crew. A train derailed in Lac-Mégantic, Quebec, with at least five people dead.

Death can strike at any time, whether by accident, disease, crime, or war. Nearly 30 years ago, a dear friend of mine was jogging in Orono, Maine, when she was hit by a bicycle. She was pronounced dead at the hospital. You can imagine the shock.

Also in Maine, over the most recent Fourth of July weekend, another shocking death. According to my hometown paper, the Bangor Daily News, “…the fatal accident happened during the parade at Main and Water Streets. An officer on the scene reported that a man operating a green tractor turned right onto Water Street and was struck from behind by a vintage Bangor Hose 5 Fire Museum fire truck.” Death doesn’t get more random than that.

In early July, senseless tragedy struck Camp Tawonga, the Jewish camp near Yosemite National Park, when a tree fell onto a campfire circle. Four camp counselors were injured; a fifth, Annais Rittenberg, lost her life. She was a 21-year-old student at U.C. Santa Cruz.

May their memory be a blessing.

Take a moment and think about family, friends, colleagues, and neighbors taken far, far too soon, ravaged by physical or mental illness, or who had the simple misfortune to be in the wrong place at the wrong time.

As it says in Proverbs, “Zecher tzadik livracha,” “The memory of the righteous shall be for a blessing.” At these times, there is no better source of comfort than the loving embrace of the synagogue – and of our clergy and community.

We live as a community. We study and worship and raise our children as a community. Sometimes, we grieve as a community.

Remember the unbelievable San Bruno gas explosion in 2010 − only a few blocks from our own house. In that tragedy, 58 individuals were injured and seven were killed, including one of our son’s closest friends, Will Bullis, and Will’s father and grandmother.

The PTS clergy, professional staff, lay leadership, and entire congregation worked tirelessly to ensure that every congregant was alive and accounted for, and to see how we could heal that shattered neighborhood, those broken families.

May their memory be a blessing.

Here at Peninsula Temple Sholom, Rabbi Feder, Rabbi Stern, and Cantor Reich are a comforting presence, whether you have suddenly lost a loved one or are dazed after a disaster like the 777 crash or the San Bruno gas explosion. The professional staff, led by Sandy Silverstein, make arrangements as seamless as possible. The lay-led Caring Community team, chaired by Janice Katz and Wendie Fetterman, are always there to help.

As we head into the High Holy Day season, consider the many reasons to participate in the Peninsula Temple Sholom community. Providing a Jewish education for our children, yes. Adult learning and Shabbat worship and festival observances, of course. Celebrating a simchah, obviously. Coming together in difficult times — always.

Without your generosity, the canopy of peace over Peninsula Temple Sholom would not be possible. We appreciate your financial support for our Sukkat Shalom. And may the memory of our departed friends and loved ones forever be a blessing.


The roses are magnificent — a year in review

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

Roses are sure to brighten up everyone’s day. The best place to see roses is the International Rose Tea Garden in Portland, Ore. Coming in a close second is the patch on the Rivera Drive side of the Peninsula Temple Sholom parking lot. This year, the blossoms are extraordinary. You can become lost in the fragrance.

Like many of you, I don’t spend much time in that part of the parking lot. However, on one gorgeous May afternoon, Rabbi Feder, Sandy Silverstein, and I walked around the PTS campus, marveling at the blossoms, checking out the new retaining wall on Sebastian Drive, seeing the construction progress of the new Holocaust memorial (now located outside the Cantor’s office), and enjoying the refurbished white dome over the Sanctuary.

We’ve sure been busy during the past year. Let’s look back at a few of the highlights:

• Outdoor improvements. We’ve already mentioned the dome, the rose garden, and the retaining wall. Have you seen the new footpath from Sebastian Drive to the parking lot? Particularly popular with congregants is the new Jerusalem stone resurfacing of the Courtyard near the Lent Chapel. There’s been lots of landscaping as well, in addition to the roses.

• Social action and social justice. This was a big year for social action, centered in large part in our continued participation in the Home & Hope program, through which we temporarily house the homeless at our facility. New this year is the launch of a community organizing project through which we are partnering with the Union for Reform Judaism’s Just Congregations initiative and the Industrial Areas Foundation. This initiative is still in the formative stage; I will discuss it more in the fall.

• UnEvent! fundraiser. Member dues and fees contribute only part of the Peninsula Temple Sholom revenue streams. In order to balance the budget, the congregation needs the High Holy Day Appeal and a spring fundraiser. This spring, we held the UnEvent!, a straight-up request for donations. Response to the UnEvent! exceeded our expectations — so thank you for your generosity. If you haven’t yet participated in the UnEvent!, don’t worry, there is still time.

• Youth activities. PARTY – our branch of NFTY, the Reform Movement’s teen group – is a blessing to our congregation. These young people do so much, and an example of that was their hosting the Mitzvah Torah Corps regional event in March. From strength to strength!

• Preschool. It’s Must-See TV: Watch a short video of this year’s Preschool Passover, at http://tinyurl.com/ ptsseder2013. The script was written by Allison Steckley, Preschool Director. Pharaoh is a real meanie, the Burning Bush is wise and worth listening to, and the locusts are, well, you need to see for yourself. On a more serious note, kudos to our wonderful teachers for, yet again, qualifying for NAEYC, the National Association for the Education of Young Children, a top certification for early childhood education.

• Religious school. With its bold new curriculum and dedicated, hard-working teachers, the school is a jewel of our community. If you are a Religious School parent, you know what I mean. If you don’t have a child in the school, though, it’s naturally harder to see and appreciate what goes on inside and outside the classroom. Unless, that is, you attended the Yom HaShoah service on April 12, led by our seventh graders. From the candlelight procession in the foyer to the original readings by the students, this service touched your heart and moved your soul.

• Meaningful worship. Let me single out the introduction of Visual T’filah for High Holy Day services in the Lent Chapel for special mention. The whole notion of “davening by PowerPoint” seems silly – until you realize how uplifting it can be to escape from the constraints of a printed machzor. Look for more Visual T’filah during this year’s Yamim Noraim (Days of Awe).

• Wonderful partnerships. Peninsula Temple Sholom works closely with other congregations and Jewish organizations. Particularly noteworthy: In early April, PTS, Peninsula Temple Beth El of San Mateo, and the Union for Reform Judaism hosted a major symposium on Reform Judaism in the West, which drew participants from the entire western U.S. and Canada. In February and May, PTS, Beth El, and Congregation Beth Am of Los Altos Hills kicked off a series of lectures and workshops by eminent scholars from Hebrew Union College’s Los Angeles campus.

• Welcome, welcome. Let us welcome again Sandy Silverstein, who joined us in July 2012 as Executive Director. Sandy, you are such a blessing to our community. Welcome back, Rabbi Rebekah Stern, from your maternity leave. Once again, mazal tov to you and Sean on the arrival of Jonathan Hillel Holcombe.

• Board changes. On behalf of the Board of Trustees, let me thank retiring trustees Ida Gruber and Fred Sturm for their dedicated service on the Board. Fred served an amazing 10 years as a Trustee! We also thank incoming trustees Andrea Sobel and Reid Liebhaber; they bring incredible talent and enthusiasm to the Board.

• Special awards. Please join me in congratulating the following: Sandy Tandowsky, honored as the L’dor Vador recipient from Brotherhood; Linda Korth, named as the Woman of Valor by Sholom Women; Michelle Tandowsky and Scott Rodrick, voted as Trustees of the Year by the Board; Sheryl Goldman, recognized as Volunteer of the Year at the Annual Congregational Meeting on May 22; and Diane Goldman, named as the Ner Tamid (the Eternal Light) also at the Annual Meeting.

• Tremendous volunteerism. The best Erev Shabbat service of the year was on Friday, April 19, when members of the Board of Trustees honored the hundreds of volunteers in our congregation, as well as the Past Presidents for their continuing contributions. Hundreds of volunteers. Yasher koach, thank you, thank you all!


Snaps for a perfect Shabbat evening with teens and healing

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

If you were in the Sanctuary on Friday evening, March 15, you know that it was a perfect Erev Shabbat service. You felt the ruach, you were infused with the Shabbat spirit, and you went home with a happy glow that (I hope) lasted through the entire weekend.

The evening stood out for two reasons. First, that service kicked off a Scholars-in-Residence weekend with the rabbis from the Bay Area Jewish Healing Center. Second, Peninsula Temple Sholom was hosting the regional Mitzvah Torah Corps event from NFTY, the North American Federation of Temple Youth.

That beautiful Erev Shabbat evening, everything came together with a smile and a snap.

Let me explain. NFTY, the teen youth organization for the Reform Movement, has a tradition that when someone does a great job, you show praise by snapping your fingers. No applause, no calls of Yasher Koach; just a gentle snapping. There was a lot of snapping on Friday night.

The Sanctuary was packed, with congregants sitting on the left side of the room, and NFTY teens on the right. The service was filled with songs, worship, and readings led alternatively by the teens and Rabbi Dan Feder. Meanwhile, Cantor Barry Reich was accompanied by Sarah Edelstein, a U.C. Santa Cruz student who is also a guitar-playing song leader at Camp Newman.

From time to time during the service, a teen would ascend the bimah and read a statement about what NFTY meant to him or her. Some of those words were so moving, they brought tears to the congregation.

Seeing those smart, motivated teen leaders, I have no worries about the future of the Jewish people.

Mitzvah Torah Corps

Mitzvah Torah Corps is a major event, sponsored each year by the Central West Region of NFTY. Our congregation’s PARTY teen social group is a NFTY affiliate. About 90 NFTY teens came from all around Northern California, including the Burlingame area, Fresno, Sacramento, Los Altos, San Mateo, the East Bay, and Carmel.

For the teens, this weekend focused on education social action. For example, the teens worked on the Three A’s of Social Action: Action, Advocacy, and Awareness. They also learned about developmentally disabled people, their abilities, and how important it is to use words that respect individuals, not insult or stereotype them. During the weekend, the teens also elected a new regional board. Snaps to our own Sandy Karp (daughter of Robin and Ron Karp), chosen as incoming President of the NFTY Central West Region!

Let me also give a shout-out to the many members of PARTY (PTS’ youth group) who participated in the Mitzvah Torah Corps weekend: Adam Battat, Justin Battat, Jason Cohen, Andrew Ezersky, Jeremy Ezrin, Andrew Friedeberg, Eva Heller, Lauren Isackson, Jake Karp, Sandy Karp, Anna Kurzrock, Anna Leemon, Sarah Levin, Zach Levin, Harris Silk, Marnie Sturm, Olivia Tandowsky, and Sarah Wisialowski.

More snaps go to Yael Zaken, our congregation’s Youth Director, who played a major role in organizing the weekend. And more snaps to the many Temple families who opened their homes and hosted the teens at their homes over the weekend.

Bay Area Jewish Healing Center

In addition to hosting the Mitzvah Torah Corps, Peninsula Temple Sholom invited three rabbis from the Bay Area Jewish Healing Center as scholars-in-residence that busy weekend. During the Friday night service, we heard from Rabbi Eric Weiss; on Saturday and Sunday, there were programs with Rabbi Jon Sommer and Rabbi Elliot Kukla.

The San Francisco-based Jewish Healing Center, established in 1991, is a tremendous resource — one of the true pillars of our community. The Center trains volunteers who visit hospitals throughout the Bay Area; it supports the Jewish End-of- Life Care Program and hospice initiatives; and it provides resources for those who nurture those suffering from mental illness.

Rabbi Weiss is the author of the brand-new Mishkan R’fuah: Where Healing Resides, a little book filled with contemplative readings and prayers for many different moments of spiritual need, including illness, surgery, treatment, chronic illness, hearing bad news, transitions, addiction, infertility, end- of-life, and more. Look for the book in the Starr*Stevens Judaica Shop. It’s the best $6 you’ll spend.

I offer snaps for this wonderful weekend to Rabbis Weiss, Sommer, and Kukla for their compassion, scholarship, and leadership; to congregant Neal Tandowsky, who chairs the board of the Bay Area Jewish Healing Center; and to Liz Gottfried, who chairs our Life Long Learning committee.

And I thank everyone involved in making the Erev Shabbat service on Friday, March 15, into a truly perfect evening. These snaps are for you!

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Coping with the data

As I write this on Friday, Apr. 19, it’s been a rough week. A tragic week. Boston is on lockdown, as the hunt for the suspected Boston Marathon bombers continues. Explosion at a fertilizer plant in Texas. Killings in Syria. Suicide bombings in Iraq. And much more besides.

The Boston incident struck me hard. Not only as a native New Englander who loves that city, and not only because I have so many friends and family there, but also because I was near Copley Square only a week earlier. My heart goes out to all of the past week’s victims, in Boston and worldwide.

Changing the subject entirely: I’d like to share some data compiled by Black Duck Software and North Bridge Venture Partners. This is their seventh annual report about open source software (OSS) adoption. The notes are analysis from Black Duck and North Bridge.

How important will the following trends be for open source over the next 2-3 years?

#1 Innovation (88.6%)
#2 Knowledge and Culture in Academia (86.4%)
#3 Adoption of OSS into non-technical segments (86.3%)
#4 OSS Development methods adopted inside businesses (79.3%)
#5 Increased awareness of OSS by consumers (71.9%)
#6 Growth of industry specific communities (63.3%)

Note: Over 86% of respondents ranked Innovation and Knowledge and Culture of OSS in Academia as important/very important.

How important are the following factors to the adoption and use of open source? Ranked in response order:

#1 – Better Quality
#2 – Freedom from vendor lock-in
#3 – Flexibility, access to libraries of software, extensions, add-ons
#4 – Elasticity, ability to scale at little cost or penalty
#5 – Superior security
#6 – Pace of innovation
#7 – Lower costs
#8 – Access to source code

Note: Quality jumped to #1 this year, from third place in 2012.

How important are the following factors when choosing between using open source and proprietary alternatives? Ranked in response order:

#1 – Competitive features/technical capabilities
#2 – Security concerns
#3 – Cost of ownership
#4 – Internal technical skills
#5 – Familiarity with OSS Solutions
#6 – Deployment complexity
#7 – Legal concerns about licensing

Note: A surprising result was “Formal Commercial Vendor Support” was ranked as the least important factor – 12% of respondents ranked it as unimportant.  Support has traditionally been held as an important requirement by large IT organizations, with awareness of OSS rising, the requirement is rapidly diminishing.

When hiring new software developers, how important are the following aspects of open source experience? Ranked in response order:

#1 – Variety of projects
#2 – Code contributions
#3 – Experience with major projects
#4 – Experience as a committer
#5 – Community management experience

#1 – Experience with relevant/specific projects
#2 – Code contributions
#3 – Experience with a variety of projects
#4 – Experience as a committer
#5 – Community management experience

Note: The 2013 results signal a shift to “deep vs. broad experience” where respondents are most interested in specific OSS project experience vs. a variety of projects, which was #1 in 2012.

There is a lot more data in the Future of Open Source 2013 survey. Go check it out. 


A strong vote for our spiritual leader, Rabbi Dan Feder

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

I am delighted to report that the Board of Trustees has voted to offer Rabbi Dan Feder another contract to remain at Peninsula Temple Sholom. The vote was unanimous (20-0), which is a strong message of support for our congregation’s spiritual leader.

Hiring and managing the Temple’s senior professional staff and clergy is one of the most important responsibilities of the Board of Trustees. (Some of the others are managing finances, approving an annual budget, overseeing our investments, attracting and retaining members, and setting policies.) This vote about the rabbi’s contract may have been the single biggest action for this Board term.

The basics: Rabbi Feder’s current five-year contract began July 2009, and ends June 2014. The contract specifies that the Board will let the rabbi know our intentions about renewal 15 months before the contract ends – that is, in spring 2013. That long period protects both parties’ interests: Should the Board vote not to renew, we have time to find a new rabbi, and the rabbi has time to find a new job.

Within the Board, the process of evaluating Rabbi Feder’s performance, and recommending renewal or non-renewal, fell to the Personnel Committee. The P.C. consists of April Glatt (chair), Scott Rodrick, Lauren Schlezinger, Michelle Tandowsky and yours truly.

This is a responsibility nobody took lightly, and the evaluation process spanned many months. The process itself was briefly described in my column in the December 2012 Bulletin, and in more detail in a document posted in the Member’s Only section of sholom.org. As part of this process, the P.C. solicited feedback from congregants, and also personally interviewed dozens of individuals.

An overwhelming majority of the letters and conversations urged us to keep Rabbi Feder here at PTS. Congregants opened their hearts about the beautiful connection Rabbi Feder had made with families through worship, teaching, lifecycle events and pastoral care. Some were particularly impressed by how much Rabbi Feder has grown since joining us in mid-2006.

However, there were certainly letters and conversations offering a different perspective, especially from those who had not bonded with Rabbi Feder or who don’t like that PTS feels quite different today under Rabbi Feder than it felt under Rabbi Gerald Raiskin z”l. While those communications represented a definite minority of comments, the P.C. considered those as well.

Indeed, the Personnel Committee discussed every letter, every email, and every face-to-face conversation, pro and con. We added our own observations of the Rabbi’s performance in many areas which aren’t as visible to the congregation, such as a manager, fundraiser, and administrator. Weighing all the data, the P.C. unanimously recommended that the Board renew Rabbi Feder’s contract, and as mentioned above, the Board voted unanimously on March 13 to accept that recommendation.

This is a good decision. From my own perspective as a lay officer of the Union for Reform Judaism’s own Board of Trustees, I attend services at Reform synagogues all across North America, and work closely with rabbis of all ages, skills and styles. Dan Feder stands out due to his warmth, his scholarliness, his menschlichkeit, his caring, his spirituality, his ethics and his passion for Judaism, social justice and our congregation. We are blessed to have Rabbi Feder here at Peninsula Temple Sholom.

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Daily miracles and surviving in the desert

This is one of a series of articles I wrote for the monthly Bulletin of Peninsula Temple Sholom in Burlingame, Calif.

We were in trouble, and for a short time I thought my family’s lives were in danger. It was August 2004, and Carole, Michael, and I were on vacation in Palm Springs. With the temperature north of 110 degrees, we decided to skip the hotel’s swimming pool and take our 10-year-old son on a drive through nearby Joshua Tree National Park.

All went well until our car stalled and wouldn’t restart. What had been an Ultimate Driving Machine was now 3,500 pounds of inert steel. There wasn’t much shade, and of course we hadn’t brought nearly enough water with us.

Within a couple of hours, we were rescued by a AAA tow truck, and by the next day, our car was repaired. We were safe… but those hours in a rapidly heating metal box exchanged my trust in precision German engineering for appreciation of the awesome power of the Mohave Desert sun.

A car that runs. An air conditioner that blows cold air. A cell phone battery that is charged. Those are daily miracles that we take for granted… and we only notice them when we have a car that doesn’t work, an air conditioner that blows hot air, or a cell phone that has no charge or signal.

No cell signal? That’s a first-world problem. But our friends, family, and colleagues on the East Coast learned an even more important lesson about daily miracles after Hurricane Sandy. Power? Shelter? Heating? Phone? Broadband? A roof over your head? Some families couldn’t take those essentials for granted for days or weeks. Some families in New York and New Jersey still aren’t back in their homes.

Jewish values remind us of daily miracles, and implore us not to take them for granted. Many of us have been slightly grossed out during the Umafli La’asot prayer, the one that says, “With divine wisdom You have made our bodies, combining veins, arteries, and vital organs into a finely balanced network…”

When we get sick – when our vital organs don’t work right – we appreciate the daily miracles of our own existence.

We know that we have to maintain our cars, service our air conditioner, charge our phone batteries (and pay the wireless bill), eat healthfully, and visit our doctors.

Our synagogue is another daily miracle oft taken for granted. Too many of us, in today’s modern time, see Peninsula Temple Sholom as a place for adult ed. lectures, for b’nai mitzvah lessons, for hanging out with friends, for coming by on a Friday night for the yahrzeit of a loved one. When we need the shul, we come. When we don’t, those lovely buildings on Sebastian Drive don’t even enter our thoughts.

That’s too bad. Our synagogue is more than a place for drop-in programs and worship services. PTS is the moral center of our Judaism, the place for expressing our values, the heart of our community. Sure, we come by for a wedding, the Second Night Seder, to catch John Rothmann, or to educate our children – but the synagogue, and our hard-working clergy, staff, teachers, and volunteers have a bigger mission than to be a place for nice “Jewishy” programs.

Let me suggest that PTS is the AAA tow truck for our Jewish souls. When you need PTS, we are there for you. When you don’t need PTS, we are there for your friends and neighbors and our whole community. Believe me, there is no shortage of needs. And when you need PTS again, PTS is still there for you. Always.

That is why we need your support every year to sustain Peninsula Temple Sholom. In a typical year, the Temple has a budget of about $3.2 million. Where does that money come from? About $1.2 million comes from member dues, $1.3 million from Preschool tuition, and $200,000 from Religious School fees. That leaves about half a million dollars from sundry fees, building rentals… and mostly donations from you, our members.

Let’s talk about donations. Each fall, there is the High Holy Day Appeal. Thank you to all who contributed. Each spring, the fundraiser may take different forms. Last year, you may recall, we held the wonderful Erev Comedia with Rabbi Bob Alper. (This event not only supported the Temple, but I never laughed so hard in my life.)

This year, we are doing something new: an “unevent,” which is a straight-up request for donations dressed up like a party invitation. However, there’s no party, no raffle tickets, no silent auction, no live auction. This is a simple, no-gimmicks request for your financial support. Watch your mail for the “invitation,” laugh at the jokes – and please response to our appeal.

A beautiful prayer in Mishkan T’filah reads, “May the door of this synagogue be wide enough to receive all who hunger for love, all who are lonely for friendship. May it welcome all who have cares to unburden, thanks to express, hopes to nurture… May this synagogue be, for all who enter, the doorway to a richer and more meaningful life.”